Standards and sample documents – Nonprofit

2020 LOCAL PROGRAM STANDARDS

• Revised 2025 NCASAA Standards for Local CASA Programs: Non-Profit Programs
• NCASAA resource page for 2020 Standards for Local Programs
• Document Checklist for Non-Profit Programs
• All Policy Review Sheet (must have)
• Document Review Form
• Board Approval Form

Section 1: Core model & mission

Sample Documents and Relevant Resources

• CASA Mission and Values Statement

Section 2: Guiding principles

Sample Documents and Relevant Resources

• Court Reports:
  • CASA Court Report Sample with Instructions
  • CASA Court Report Sample 2
• Orientation Materials:
  • Board Orientation Checklist Resource
  • CEO Orientation Resource
  • CASA Staff Orientation Checklist
  • NCASA Branding Guidelines
• National CASA Core Documents:
  • National CASA Core Model
  • Role of National CASA
  • Role of State Organization
  • Role of Local Program

Section 3: Diversity, equity, & inclusion

Sample Documents and Relevant Resources

• Diversity and Inclusion:
  • CASA Diversity and Inclusion Plan Sample
  • CASA Diversity and Inclusion Policy Sample
  • Diversity and Inclusion Policy and Plan Sample
  • Diversity Planning Resource
  • Inclusiveness and Cultural Competency
• Equal Employment Opportunities:
  • Equal Employment Opportunity Statement
  • Equal Employment Opportunity Resources
• General Non-Discrimination Policy Tips

Section 4: Ethical conduct and confidentiality

• Confidentiality Policies:
  • CASA Confidentiality Policy Sample
  • National Council of Nonprofits Confidentiality Agreement Samples
• Conflict of Interest Policies:
  • CASA Conflict of Interest Policy Sample
  • IRS Conflict of Interest Sample
• Sample Nonprofit Documents

Section 5: Governance and administration

Sample Documents and Relevant Resources

• Strategic Planning:
  • 5 Stages of Strategic Planning
  • Elements of Strategic Planning
  • 4 Year Strategic Plan Sample
• Whistleblower Policy Sample
• Budget:
  • Budget Form Sample
  • Budgeting Resources
• Executive Director Evaluations:
  • Executive Director Evaluation Form Sample
  • Executive Director Evaluation Sample
  • Executive Director Evaluation Survey Form
• Succession Plans:
  • CASA Executive Director Succession Plan Sample
  • Executive Director Succession Plan Sample
  • Steps to CEO Succession Planning
  • Emergency Leadership Transition Plan
• CASA Staff Recruitment Plan Sample
• Memorandum of Understanding:
  • Sample MOU with Court
  • NCASA MOU with Court Checklist
  • NCASA MOU with Umbrella Organization Checklist
• Background Screening:
  • NCASA Background Screening Requirements
  • Screening Application Form
• How to Create Organizational Chart
• Board Development and Training Plan
  • Board Development Plan Sample
• Board Recruitment:
  • Board Recruitment Infographic
  • Board Recruitment Matrix
  • Board Recruitment Strategies Sample
• Board Job Descriptions:
  • Board Member Job Description
  • Board and Officer Responsibilities and Qualifications
  • Code of Conduct and Ethics for Board Members
• Board Election and Screening Policy Sample
• Board Orientation Materials found in Section 2: Guiding Principles

Section 6: Management & funding

Sample Documents and Relevant Resources

• Logic Model:
  • How to Create Logic Model
  • Logic Model Sample
• Glossary of Financial Terms
• Financial Resource Planning:
  • Fundraising Plan Template
  • Fundraising Plan Sample
• Resource Development and Financial Sustainability Sample
• Resource Development Plan
• Procurement Policies and Procedures Samples
• Highlights of IRS Form 990
• Internal Financial Controls:
  • Best Practices for Nonprofit Internal Controls
  • Guide to Fiscal Policies and Procedures
  • Donation Management
• Transportation Policy and Release Sample
• Communication Plan Sample

Section 7: Human resources

Sample Documents and Relevant Resources

• Human Resources Policies, Manual or Handbook:
  • Employee Policies and Procedures Sample
  • Council of Nonprofits Employee Handbook Sample
• Staff Orientation Checklist
• Staff Succession Plan
• Staff Job Descriptions:
  • Executive Director Job Description
  • Volunteer Supervisor
  • Volunteer Services Manager Job Description
• Volunteer and Staffing Needs Sample
• Professional Development Plans:
  • Professional Development Plan Sample
  • Professional Development Plan Sample 2
• Staff Evaluation Sample
• Social Media Samples
• Sample Texting Policy
• Staff Recruitment Plan

Section 8: Volunteer administration

Sample Documents and Relevant Resources

• Volunteer Job Description
• Volunteer Policies and Procedures Sample
• CASA Volunteer Recruitment Strategy Sample
• Volunteer Retention:
  • NCASA Volunteer Retention Powerpoint
  • Volunteer Retention Plan Sample
• Volunteer Application Sample
• Signed agreements from Volunteers:
  • Social Media and Press Policy Sample
  • Confidentiality Policy Sample
  • Conflict of Interest Policy Sample
  • Volunteer Policies and Procedures Sample
• Court Order Appointing CASA Sample
• Volunteer Performance Evaluation Sample
• Transportation Policy and Release Sample
• Records Retention Policy Sample

Section 9: Public education & engagement

Sample Documents and Relevant Resources

• Community Education and Awareness:
  • Education and Community Awareness Plan Sample
  • Public Education and Community Awareness Plan, Sample 2
  • Raise Awareness on a Budget
• Communication Plans:
  • Communication Policy Sample
• Crisis Communication Plan Sample
• Risk Management Plan Sample

Section 10: Data & records

Sample Documents and Relevant Resources

• Record Retention and Operational Procedures Sample

Section 11:Network & membership

Sample Documents and Relevant Resources

• Program Needs Chart (Sample Growth Plan)